Service Advisor
Company: Perry Ford National City
Location: National City
Posted on: February 14, 2026
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Job Description:
Job Description Job Description As a Service Advisor, you will
own our customer’s experience in the service lane. You are the
first point of contact with our customers and will be well-versed
in product offerings, inventory needs, technician scheduling and
customer service. From greeting vehicle owners on the drive line to
explaining the repair process, our Service Advisors are true
professionals who enjoy helping others. We welcome individuals who
are new to the automotive industry but with previous roles in
customer service, retail sales, restaurant industry or hospitality.
At Perry Ford of National City, we strive to make every customer a
customer for life. Happy employees make happy customers, and we
reward individuals who are ready to work hard and stay motivated.
Every employee at Perry Ford of National City is absolutely
critical to its success. Our promise is to keep delivering the same
award winning service and value that our community has come to
expect from our dealership. WHAT WE OFFER Medical and Dental 401K
Plan Competitive wages Paid time off and vacation Growth
opportunities Responsibilities Oversee flow of Drive Lane. Ensure
that customers receive prompt, courteous, and effective service.
Take ownership of the customer's experience by carrying out those
additional assignments that allow the dealership to leave a
positive impression with the customer. Provide concierge support
for all owner inquiries, whether phone or in person, to assure the
customer does not get mishandled Ensures that the daily inventory
of technicians' time is consistently sold to service customers.
Distribute work between technicians efficiently Qualifications
Organized and friendly personality Demonstrated ability to manage
others Time management skills Fantastic communication skills with
your customers Professional, well-groomed personal appearance.
Clean driving record Willing to submit to a pre-employment
background check & drug screen
Keywords: Perry Ford National City, Indio , Service Advisor, Customer Service & Call Center , National City, California