Technical Support Engineer
Company: VirtualVocations
Location: Vista
Posted on: May 13, 2025
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Job Description:
A company is looking for a Technical Support Engineer who is
passionate about customer experience and enjoys working with Python
and SQL.
Key Responsibilities
Become an expert on the AI platform and serve as the key point of
contact for clients post-implementation
Troubleshoot and resolve technical and business questions while
meeting SLA's and quality goals
Collaborate with product and engineering teams to report issues,
prioritize fixes, and enhance the knowledge base
Required Qualifications
2-5 years of experience in a technical support role
Strong understanding of databases, with familiarity in SQL and
Elasticsearch
Proficiency in Python, Bash, JavaScript, or other programming
languages
Experience utilizing and troubleshooting APIs
Understanding of machine learning fundamentals
Keywords: VirtualVocations, Indio , Technical Support Engineer, IT / Software / Systems , Vista, California
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