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Surveillance Agent

Company: Fantasy Springs Resort Casino
Location: Indio
Posted on: May 3, 2021

Job Description:

To provide for a safe, secure and enjoyable gaming experience for our guests and team members through cctv and to maintain a proactive risk management leadership style utilizing a highly trained team that will protect the owners from all forms of internal and external threats.Essential Duties and Responsibilities include:Knowledge and Game protection of all casino table games, including Blackjack, Craps, Pai Gow, 3-card and 4-card poker, Mini bac and card counting. Must pass all tests with 85% accuracy.Observe all casino games (including slots, bingo) for adherence to departmental policies and proceduresMonitor all cash operations to include cashiers, main bank, jackpot room and chip room.Safeguard all confidential information and ensure that the Surveillance Department and casino activities are not discussed with any one outside the departmentDevelop and maintain high proficiency knowledge of NIGC MICS and CBMI TICS.Reports all suspicious or attempts of cheating or theft by guest or employees immediately to the Assistant Manager/SupervisorDevelop and maintain a thorough knowledge of any proficiency in the operation of video monitor console equipment, video retention, camera locations etc.Must be able to multi task.Prepare reports in a complete, factual and legible manner.Ability to obtain a gaming license.Inspect surveillance-recording equipment to ensure proper mode and function.Review shift activity log to become familiar with on-going observations.Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals. Completes tasks on time or notifies appropriate person with an alternate plan.This position is not limited to those duties listed in the job description. Duties and responsibilities can be changed, expanded, reduced or deleted to meet business needs of the company.Job Requirements:Must be 21 years old.Must be a high school graduate or GED/equivalent.Six months in the gaming industry, security, investigative work or video surveillance systems.Must be PC literate with good written and verbal skills.Ability to understand implications of tribal, federal and state rules and regulations.Good visual accuracy and hearing.Shift rotations and weekends required.Work Environment:Ability to sit for extended lengths of time. Environmental conditions include inside the building, primarily in confined space with reduced lighting.The Company provides its employees with a comprehensive benefits package which includes medical, dental, vision care, life insurance and a 401(k) Retirement Plan. In addition to these benefits you are entitled to paid time off (PTO), an employee assistance program (EAP) and more!Requisition ID: 403

Keywords: Fantasy Springs Resort Casino, Indio , Surveillance Agent, Other , Indio, California

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